Responsible Play (Responsible Gambling)
Gambling should be entertainment, not a way to make money. If it stops being fun, take a break and seek support.
18+ Only. Gambling can be addictive. Play responsibly.
Practical tips to stay in control
- Set a budget and stick to it; never chase losses.
- Decide a time limit before you start; take regular breaks.
- Only gamble with money you can afford to lose (not rent, bills, or debt).
- Avoid gambling when stressed, upset, or under the influence of alcohol/drugs.
- Balance gambling with other activities and social time.
Warning signs of harm
- Spending more time or money than intended.
- Borrowing money, selling items, or hiding gambling from others.
- Feeling anxious, guilty, or irritable about gambling.
- Trying to win back losses (“chasing”).
Account tools (time-out and self-exclusion)
If available on your account, you can use responsible play tools such as deposit/loss limits, session time limits, reality checks, a temporary time-out (cooling-off), or longer self-exclusion. These tools are designed to help you control time and spending.
To request a time-out or self-exclusion, contact us at contact@igaming-demo-a.test or call +49 151 6928 3741. We may ask for information to verify your identity and apply the restriction safely.
Germany: OASIS national exclusion system
In Germany, player exclusions may be handled via the nationwide OASIS system for operators/products where it applies. If you want to be excluded across participating providers, tell us and we will explain the available options and process for your situation.
Get help in Germany
If you feel you are losing control, confidential support is available:
- Hilfetelefon Glücksspielsucht (free): 0800 137 27 00
- check-dein-spiel.de (BZgA information & self-test): https://www.check-dein-spiel.de/
- DHS – Glücksspiel (counselling info): https://www.gluecksspielsucht.de/