Privacy Policy

2) What data we process

• Demo/contact form data: name, company, email, phone (if provided), message, product interest.
• Usage & device data: IP address, timestamps, referrer, pages viewed, device/browser info.
• Consent data: your cookie/analytics choices and related logs.

3) Purposes & legal bases (GDPR)

• Responding to requests and arranging demos (Art. 6(1)(b) GDPR; or Art. 6(1)(f) GDPR for pre-sales communication).
• Sharing details with relevant partners to fulfill your demo/request (Art. 6(1)(b) GDPR; in some cases Art. 6(1)(f) GDPR; where required, consent Art. 6(1)(a) GDPR).
• Website security and fraud prevention (Art. 6(1)(f) GDPR).
• Analytics to improve the site (only where enabled by you: Art. 6(1)(a) GDPR).
• Marketing communications (where applicable: consent Art. 6(1)(a) GDPR; you can withdraw at any time).

4) Recipients, processors, and partner sharing

We use service providers (processors) for hosting, email delivery, CRM/ticketing, and analytics. They process data on our instructions under data processing agreements (Art. 28 GDPR).

If you request a demo or information about a product/service offered by a third-party partner, we may share your contact and request details with that partner solely to fulfill your request. Partners act as independent controllers for their follow-up communications.

5) International transfers

We aim to process data in the EEA. If a provider/partner processes data outside the EEA, we rely on appropriate safeguards such as an EU adequacy decision or Standard Contractual Clauses (Art. 46 GDPR), plus supplementary measures where required.

6) Retention

• Demo/contact inquiries: typically up to 12 months after last interaction, unless longer needed for documentation or legal claims.
• Marketing preferences/consent logs: for the duration of the consent and as needed to demonstrate compliance.
• Server/security logs: typically 30 days.
• Analytics data (if enabled): typically up to 14 months (provider-dependent).

7) Cookies & analytics

We may use essential cookies for core site functionality and security. Non-essential analytics technologies are used only if you consent. You can withdraw consent at any time by adjusting your cookie settings (where available) or by clearing browser storage.

8) Your rights

Subject to GDPR conditions, you have the right to access, rectification, erasure, restriction, data portability, and to object to processing based on Art. 6(1)(f). If processing is based on consent, you may withdraw consent at any time (without affecting prior processing).

You also have the right to lodge a complaint with a supervisory authority, e.g., Berlin Commissioner for Data Protection and Freedom of Information (BlnBDI).

9) Security

We use appropriate technical and organizational measures (e.g., access controls, encryption in transit, least-privilege permissions) to protect personal data. No method of transmission or storage is completely secure.

10) Changes

We may update this policy to reflect changes in processing or legal requirements. The “Last updated” date indicates the latest revision.