Frequently asked questions

We compile a compact daily brief by category (arts, community, education, outdoors, and more). Listings are filtered for basic clarity (who/what/when/where), relevance to the selected area, and duplicates are merged. When details are uncertain, we label them clearly or omit the listing until verified.

We use publicly available information such as venue calendars, municipal/community postings, organizer announcements, and event pages. We focus on primary sources whenever possible and keep timestamps/notes internally so we can update quickly if details change.

Events can be rescheduled, canceled, sold out, moved, or updated by the organizer. If we can’t confirm essential details (time/location/registration), we may remove the listing until it’s verified again. For the most current status, always confirm on the organizer’s official page.

Plus provides expanded daily briefs (more categories, deeper coverage, and cleaner sorting). Delivery is online via your selected pages and listings, with optional email-style summaries where offered. If you’re troubleshooting access, start by checking you’re on the right device/browser and then reach us via Contact.

Use our contact page to send the correct details (event name, date/time, venue, city, source link, and what should be changed). We prioritize corrections that affect time/location/price and update listings as soon as we can confirm.

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Refund eligibility depends on what you purchased and the billing timing. For the exact terms, review Terms and Privacy. If you believe you were billed incorrectly, contact us with the email used at checkout and the approximate purchase date.